Terms of Service

1. The service

Bima provides a secure live-broadcast platform: a console for broadcasts, team and viewers; viewer entry by code; a player with a personal watermark; recording; an audit log. The service is provided as is and we improve it continuously. Features marked "coming" are not part of the commitment until available.

2. Accounts and team

A staff account is opened by invitation from the organization or the platform. You are responsible for your password and two-factor means, and for reporting unauthorized use immediately. An organization manager is responsible for whom they invite and which broadcasts they assign operators to.

3. Content and the organization's responsibility

Broadcast content, recordings and viewer lists belong to the organization and are its responsibility. The organization represents that it holds the rights and consents needed to broadcast the content, register the viewers and record - including notice to viewers about the watermark and parental consent for minors.

It is forbidden to broadcast unlawful content, content infringing others' rights, or content contrary to the platform's content policy. The platform keeps a list of forbidden topics set by the operator; a broadcast or organization touching them may be refused automatically, flagged for review, or suspended. The platform operator's decision on this is final.

4. Viewers

A viewing code is personal or shared as the organization decided. Do not pass a personal code to others, record or redistribute the broadcast, or circumvent player protections. A personal watermark is applied to the screen; entering with the code is consent to it. The organization may disconnect a viewer or revoke a code at any time.

5. Acceptable use

• No harassment, incitement, fraud, or harm to others.
• No attempts to access another organization's data, bypass permissions, or perform penetration testing without written approval.
• No deliberate overloading of the service or use contrary to the law in your country.
• We may suspend an organization or account that breaches these terms, and in severe cases terminate the service. Suspension is recorded in the organization's audit log.

6. Fees

Rates are in the price list or the offer you received. Until online billing is enabled, billing follows the agreement between the organization and Bima. Quotas (concurrent viewers, parallel broadcasts) are part of the agreement and shown in the organization's settings.

7. Availability and support

We aim for high availability and announce planned maintenance in advance when possible. The service relies on cloud providers and networks not fully under our control. No absolute availability commitment applies unless a separate SLA is signed.

8. Intellectual property

The platform, code, design and the Bima brand are ours. Broadcast content, recordings and the organization's data are the organization's. You grant us a limited license to store, process and transmit the content only to provide the service.

9. Limitation of liability

To the maximum extent permitted by law, our total liability for the service is limited to the amount paid to us by the organization in the 12 months preceding the event. We are not liable for indirect damage, lost revenue, or content that organizations or viewers broadcast or distribute. Nothing here limits liability that cannot be limited by law.

10. Termination

An organization may stop using the service at any time and request data deletion per the privacy policy. We may terminate with reasonable notice, or immediately for a material breach. The audit log is kept per the privacy policy after termination.

11. Law and jurisdiction

Israeli law governs, with exclusive jurisdiction of the competent courts in Jerusalem. If you are a consumer in a country granting non-waivable protections, those are preserved.

12. Changes to the terms

We update these terms from time to time. A material change is communicated to organizations by email or in the console at least 14 days in advance. Continued use after the effective date is acceptance.